Waiter / ress

Shahdag Hotel Company
Laza
Полная занятость

Сегодня

725

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Описание

Requirements:

To follow proper payroll and uniform procedures.
To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
To anticipate and service of guests' requirements before requests is necessary.
To serve and clear food and beverage items in an unobtrusive and professional manner.
To be familiar with the beverage service including stemware used and appropriates garnishes.
To utilize a "Captain's Pad" correctly and for the sake of communication.
To complete opening and closing side work as assigned and has all tables set according to standard.
To present menus and explanations for all menu items as well as specials of the day.
To present children's menus, when appropriate, and describe specials.
To utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
To carry trays, bus and reset tables with linen, china, glass and silver.
To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
To service all needs for private dining room or private function.
To report any accident or guest complaint immediately, no matter how minor, to a manager.
To recognize and address potential disruptive or undesirable guests.
To respond properly in any hotel emergency or safety situation.
To move tables and chairs
To breakdown any buffets, displays or side stations when needed
To clean service area when needed.
To perform other tasks or projects as assigned by hotel management.
To retrieve and stock all linen, china, silver, glassware and food and beverage items.
To provide unobtrusive and professional service.
To serve a dish to guests while explaining the contents and preparation.
To provide water, bread and butter service throughout the meal to guests.
To offer coffee or tea and serve any requested according to Jumeirah standards.
To report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
To carry and break down trays properly and safely.
To clear tables and reset them for specific number of persons.
To provide quick and attentive assistance to any mishap in the restaurant.
To sweep/vacuum the floor before a shift if needed.
To attends all the training subjects to the service colleagues and follows all rules and policies of the hotel
To handle cash and credit card procedures according to the guidelines of the accounting department
To identify potential problems and ask for assistance before breakdown occurs
To provide lateral service within the hotel whenever needed
Must be lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.
Must be able to perform any other duties as may reasonably be requested by the management.

Требования

Higher Education or Equivalent
Ability to handle large restaurants and guest volumes on a daily basis.
Should be able to work under pressure in a customer service environment
Minimum 1 year experience working in a 5 star hotel environment or luxury restaurant.
English communication spoken, reading and writing skills.
Good communication skills
Good team player.