Assistant Banquet Manager

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Assist the Banquet Manager in overseeing the daily banquet and event operations.
Ensure all functions, conferences, weddings, meetings, and special events are executed according to hotel standards and guest expectations.
Coordinate with Sales, Kitchen, Stewarding, Housekeeping, Front Office, Engineering, and Security departments to ensure seamless event execution.
Supervise banquet colleagues during event setup, service, and breakdown, ensuring efficient workflow and adherence to service standards.
Conduct pre-function briefings and provide continuous coaching to the banquet team.
Monitor staffing levels and support scheduling based on business demands.
Ensure all banquet venues are prepared, presented, and maintained to the highest quality standards.
Respond promptly and professionally to guest requests, feedback, and service recovery situations.
Assist in monitoring labor costs, operating expenses, and inventory control.
Ensure compliance with food safety, hygiene, health & safety, and company policies.
Support the Banquet Manager in training, mentoring, and evaluating team members while fostering a positive working environment.
Prepare operational reports and assist with departmental administrative tasks as required.

Minimum 3 years of experience in Banquet or Food & Beverage Operations, including at least 1 year in a supervisory position.
Bachelor's degree in Hospitality Management or a related field is an advantage.
Strong leadership, organizational, and decision-making skills.
Excellent communication and interpersonal abilities.
Proven ability to lead teams in a fast-paced environment while maintaining exceptional service standards.
Strong knowledge of banquet service procedures, event planning, and operational standards.
Proficiency in Microsoft Office applications; experience with hotel management systems is an advantage.
Good command of English; additional languages are considered a plus.
Flexible to work evenings, weekends, and public holidays according to operational requirements.