Front Office Supervisor

01-08-2025

596

Bağlanılıb

Supervising and supporting the Front Office team to ensure smooth and efficient operations
Welcoming and checking-in/checking-out guests in a professional manner
Handling guest requests, inquiries, and complaints with a problem-solving approach
Ensuring accurate billing, payment processing, and reporting
Providing guests with information about the hotel, local attractions, and nearby services
Coordinating with Housekeeping, F&B, and other departments to ensure guest satisfaction
Training, mentoring, and motivating front office staff
Maintaining a clean, organized, and guest-friendly reception area
Reporting to the Front Office Manager or Hotel Manager

Minimum 1 year of experience as a Front Office Supervisor role in the hospitality industry
Fluency in Azerbaijani, English, and Russian (both spoken and written)
Proficient in Opera PMS
Excellent interpersonal and communication skills
Strong leadership and problem-solving abilities
Ability to work in a fast-paced, guest-focused environment
Professional appearance and a positive attitude