Assistant Housekeeping Manager

Dünən

Act as the second-in-charge of the Housekeeping Department after the Housekeeping Manager;
Support and control daily housekeeping operations, including rooms, public areas, linen, and laundry;
Prepare and manage team schedules, shift planning, attendance, and daily task allocation;
Inspect guest rooms and public areas to ensure strict cleanliness, hygiene, and hotel standards;
Monitor staff performance, grooming, discipline, productivity, and task completion;
Prepare daily operational reports, room status updates, checklists, and follow-up reports;
Coordinate with Front Office and Engineering for room readiness, maintenance issues, and guest requests;
Coordinate with Purchasing for housekeeping supplies, chemicals, linen, amenities, equipment, and required orders;
Control stock levels, usage, and proper storage of housekeeping materials;
Handle housekeeping-related guest complaints and ensure immediate corrective action;
Ensure all SOPs, safety, hygiene, and hotel standards are strictly followed.

Minimum 5 years of hotel housekeeping experience;
Minimum 3 years of experience in a supervisory or assistant managerial role;
Strong knowledge of room inspection, public area standards, linen, laundry, chemicals, and inventory control;
Strong reporting, scheduling, coordination, leadership, and follow-up skills;
Ability to manage teams strictly and work under pressure;
Intermediate level of English and Russian is required;