Assistant Sales Manager

•      Work collaboratively across all relevant sales channels to ensure MICE & Leisure sales efforts are coordinated.

•      Build and strengthen relationships with existing and new MICE & Leisure customers to enable future bookings, including participation in sales calls, entertainment, FAM trips, trade shows, etc.

•      Develop relationships within the community to strengthen and expand the customer base for MICE & Leisure sales opportunities.

•      Assist in managing and developing relationships with key internal and external stakeholders.

•      Provide accurate, complete and effective turnover of business to the Event Management/Event Booking Center.

•      Participate in sales calls with junior sales team members to acquire new business and/or close on business.

•      Support the operational aspects of booked business (e.g. proposal generation, contract writing, customer correspondence).

•      Identify new MICE & Leisure business opportunities to achieve personal and location revenue goals.

•      Understand the overall market — competitors' strengths and weaknesses, economic trends, supply and demand — and know how to sell against them.

•      Assist in closing the best opportunities for the location based on market conditions and property needs.

•      Gain a strong understanding of the property's primary target customer and service expectations to offer the best business solutions.

•      Support the company's service and relationship strategy, driving customer loyalty through service excellence at every touchpoint.

•      Execute and uphold the company's customer service standards, setting a positive example for guest relations

•      Bachelor's degree in Business Administration, Hospitality Management, Marketing or a related field.

•      Minimum 3–5 years of sales experience in the hospitality industry, with prior exposure to MICE and/or leisure sales; supervisory or team-support experience is an advantage.

•      Solid understanding of the MICE (meetings, incentives, conferences, events) and leisure sales cycle.

•      Working knowledge of Opera Sales system is an advantage.

•      Strong verbal and written communication skills in Azerbaijani and English; Russian is a plus.

•      Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

•      Excellent relationship-building, negotiation and presentation skills.

•      Ability to guide and support junior sales team members on calls and account activity.

•      Customer-focused, well-organized and results-driven approach.

•      Willingness to travel locally/regionally and attend client meetings, FAM trips and industry events as required.