Claims Manager

17-03-2025

Issuing, receiving, processing, and managing claims at all stages.
Analyzing the causes of claims and developing and implementing measures to minimize and prevent recurring issues.
Preparing and sending official requests, responses to claims, and other business correspondence.
Collaborating with internal departments (logistics, warehouse, commerce, accounting) and external partners to resolve disputes promptly.
Monitoring the timelines and quality of claim issuance and review, ensuring compliance with established regulations.
Developing and updating internal guidelines and procedures related to the claims management process.
Generating and analyzing reports on claim activity: claim dynamics, root causes, resolutions, and proposals for process improvement.
Participating in and initiating changes to improve operational efficiency.
Representing the company's interests in resolving complex claim situations and disputes.

At least 2 years of experience in claims management or a related field (logistics, customer support, legal).
Education: preferably in law or finance.
Proficient in using computer software (Excel, Word, data management systems).
Azerbaijani and Russian languages are must, English is an advantage
Proven team management experience: task setting, performance monitoring, and mentoring.
Excellent business correspondence skills, including preparation of official documents and analytical reports.
Ability to analyze complex cases, develop, and implement systemic solutions.
Attention to detail, organizational skills, and strategic thinking.
Experience in cross-department collaboration and ability to coordinate interdepartmental processes.

Son tarix

April 26, 2025

Paylaşılıb

mart 17, 2025

Vakansiya növü

Tam ştat

Maliyyə, Biznes və idarəetmə

Competitive compensation package
Medical insurance
Opportunity to be part of a rapidly growing, leading marketplace in Azerbaijan
High level of autonomy and the chance to contribute to strategic decision- making;
A dynamic and collaborative work environment with growth opportunities