Claims and Loses specialist

11-09-2025

354

Receive, register, and process claims related to lost, damaged, or missing goods;
Analyze the root causes of damages (transportation, storage, packing, handling errors, etc.);
Collect and verify supporting documents (acts, photos, warehouse/courier reports, waybills);
Prepare and submit claims to responsible parties (carriers, warehouses, partners);
Monitor deadlines and statuses of claim resolution;
Coordinate with internal departments (Day-to-Day Exceptions, Stock Control, Customer Support, Finance);
Prepare regular reports on claims: amounts, root causes, compensation status;
Participate in developing corrective actions to reduce recurring incidents;
Maintain the claims database, monitor returns and compensations.

Excellent business correspondence skills, including preparation of official documents and analytical reports;
Ability to analyze complex cases, develop, and implement systemic solutions;
Attention to detail, organizational skills, and strategic thinking;
At least 1-2 years of experience in claims management or a related field (logistics, customer support, legal);
Education: preferably in law or finance;
Proficient in using computer software (Excel, Word );
Negotiation and conflict resolution skills.

Конечный срок

October 21, 2025

Опубликовано

сентябрь 11, 2025

Тип занятости

Полная занятость

Опыт

1-2 лет

Уровень карьеры

Средний уровень

Образование

Бакалавр

Логистика и Транспорт

Medical insurance
Pasha Loyalty program "Dəyərlisən"
Competitive salary and benefits package
Dynamic and Collaborative Work Environment that values innovation and initiative