THE MERCHANT BAKU

Cluster Front Office Manager

  • THE MERCHANT BAKU
  • 4 Əziz Əliyev küçəsi, Bakı, Azerbaijan
  • Полная занятость

01-04-2025

140

Описание

  • Oversee the daily operations of the Front Office department.
  • Control and monitor guest satisfaction to ensure high standards of service and resolve any issues promptly.
  • Ensure exceptional guest service, managing and resolving guest complaints effectively.
  • Supervise room assignments, room occupancy, and availability.
  • Coordinate with various departments to ensure seamless operations.
  • Train and mentor staff, ensuring they meet the hotel's standards of service.
  • Monitor and evaluate team performance, implementing improvements where needed.

Требования

  • Experience: Minimum of 3 years’ experience FO Manager.
  • System Knowledge: Strong working knowledge of Opera Fidelio systems.
  • Language Skills: Proficiency in Azerbaijani, Russian, and English.
  • Computer Skills: Proficient in Microsoft Office suite.
  • Communication: Excellent verbal and written communication skills.
  • Personality: Positive, approachable, and able to inspire a team.

О вакансии

Конечный срок

June 4, 2025

Опубликовано

aprel 1, 2025

Тип занятости

Полная занятость

Опыт

3-4 лет

Образование

Бакалавр

Категори

Рестораны, Туризм и Проживание