Project Manager

After-Sales Handover & Delivery

• Manage the end-to-end after-sales handover process from practical completion to final client acceptance.
• Coordinate unit handover schedules and ensure on-time, defect-free delivery.
• Conduct pre-handover inspections to confirm readiness for client delivery.

Snagging & Defect Management

• Lead the snagging process, including inspections, reporting, tracking, and closure of all defects.
• Coordinate with contractors, subcontractors, and suppliers to ensure timely rectification of snags.
• Verify that all snag items are completed in accordance with luxury quality standards.

Client & Stakeholder Management

• Act as the main point of contact for homeowners during the after-sales and handover phase.
• Conduct client walkthroughs, handover inspections, and final acceptance meetings.
• Manage client feedback, expectations, and any post-handover concerns professionally.

Quality Assurance

• Ensure that all finishes, MEP systems, fixtures, and fittings meet approved specifications and brand standards.
• Confirm compliance with design intent, statutory requirements, and warranty obligations.
• Ensure a premium, hotel-level handover experience for clients.

Documentation & Reporting

• Prepare and manage handover documentation including warranties, manuals, as-built drawings, and completion certificates.
• Maintain accurate snagging logs and handover trackers.
• Provide regular handover progress reports to senior management.

Coordination & Close-Out

• Coordinate with construction, design, facilities management, and after-sales teams.
• Ensure smooth transition of units to facilities management or property management teams post-handover.
• Support defect liability period (DLP) processes as required.

• Bachelor’s degree in Civil Engineering, Architecture, Construction Management, or a related field.
• Minimum 5 years of experience in luxury residential project delivery, with a strong focus on after-sales handover.
• Proven experience managing snagging, handover inspections, and client-facing delivery.
• Strong understanding of luxury construction standards and finishing quality.
• Proficiency in project management and snagging software (e.g. MS Project, Aconex).
• Excellent communication, coordination, and client management skills.

Key Competencies

• Strong attention to detail and quality
• Client-focused mindset
• Excellent organizational and time-management skills
• Problem-solving and decision-making ability
• Ability to work under pressure and meet handover deadlines